Episodes
Monday Mar 18, 2019
Appreciation that Fits
Monday Mar 18, 2019
Monday Mar 18, 2019
#021: Not all appreciation is...well, appreciated. You'll learn the various ways people like to feel appreciated. And you'll learn how to figure out what their "appreciation language" is, so you can deliver appreciation that lands, instead of appreciation that causes distance, distrust, disengagement, and potentially, resentment.
Monday Mar 04, 2019
How to Listen
Monday Mar 04, 2019
Monday Mar 04, 2019
#20: Focused, non-judgmental, curious listening (what I call SCUBA listening) is one of the greatest gifts we can give another. And most of us are terrible at it. This skill is so rare, people will pay for it. You can build your skill at listening, so you become an inspiring person who people come to when they want to feel better, or want to solve problems.
Monday Feb 18, 2019
Effective and Ethical Influence
Monday Feb 18, 2019
Monday Feb 18, 2019
#019: Good ideas and intentions are enough. You have to get those good ideas and intentions implemented. You can't be effective at work and your personal life unless you learn to effectively influence in ways that actually improve your relationships and reputation. In this episode, you'll learn what makes a great influencer. You'll ditch the Golden Rule for the Platinum Rule and gain other strategies you can put to use immediately.
Monday Feb 04, 2019
How to Say No With Grace Not Guilt - Part Two
Monday Feb 04, 2019
Monday Feb 04, 2019
#18: How to say no with grace, not guilt. Part 2.